Insurance companies shall increasingly face late payments having a negative impact on both technical and cash flows trends.

The Insurance companies’ internal procedures of insurance often need support to guarantee and control a regular payments flow.  The Insurance companies’ internal procedures of insurance often need support to guarantee and control a regular payments flow.  It may occur that debtors have doubts about the agreement conditions and question payment requests.  Therefore, handling those credits requires specific know-how and expertise. This is the reason why DCE assigns specific tasks only to high skilled and trained operators who are very professional when eliminating differences and keeping into consideration that all insurance activities are subjected to specific supervision for policyholders’ protection.

The debt recovery activities are customized for each Company because we consider how to meet their needs and goals. We may use different debt recovery procedures according to different sectors and channels of distribution by offering highly quality standards of service.

Both integration and automation are key factors for Insurance Companies’ debt recovery
A perfectly integrated process with internal procedures is required by the Insurance Companies nowadays. DCE automatically transfers those data from their accounting system and ensures full control of tasks and reports through an on-line reserved area where activities are displayed.