Public Administration shall give a greater attention to its collection in the future especially due to the “new accounting” regulation entered into force on 1st January 2016 which prevents Italian Public Administration from spending uncollected amount. Consequently, municipalities shall face new issues connected with their cash flow.

By this reform, municipalities are forced to create a fund for doubtful receivables and sets aside amounts to cover capital and tax revenues which are expected not to be collected.   It clearly emerges that by the prior voluntary and enforced collection do not lead to satisfactory results as to both timing and percentage of collection, particularly when the amounts of enforced collection are low.

Thanks to our experience we are a recommended partner for PA providing a qualified service when dealing with those tasks.

According to our experience it is essential to include extra judicial debt recovery activities after the assessment.  Preliminary assessment and preventive actions efficiently enable debt recovery activities to achieve excellent results and advantages as follows:

• Direct dialogue with the citizen and early termination of the disputes
  the debtor may directly contact the debt collector who checks the debt legitimacy with the debtor and find an agreement to amicably resolve the pending issues

• Timely management of outstanding debts
  Full process of debt recovery lasts no more than 45/60 days

• Databases updating
  during preliminary tasks connected with the debtor identification, correctness of personal details, assessment of debt legitimacy and relevant amount

• Collection time reduction and increase of cash flow trends
  debt recovery activity leads to an efficient and optimal management of the recovered amounts

• Reporting performed tasks
  a final report of failed debt recovery enables the local government to make a preventive and accurate assessment of the performed tasks and further actions that may be undertaken

• Reduction of unjustified enforced collection
  after receiving information by the debt recovery agency, local government may implement targeted enforced recovery procedures only when there are real conditions to recover debts

• On-line consultation to monitor the debt recovery tasks performed